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The OneService mobile application is an ongoing effort by the Government to provide a convenient channel for reporting municipal issues within Singapore. The application provides for common categories of municipal issues and more features will be offered under subsequent updates.

The following list contains various agencies contacts and a summary of their areas of purview.

Agency	Call us for	Telephone no.
Sembawang Town Council Email: feedback@sbtc.org.sg	Maintenance of common areas (staircases/ corridors/ void decks) Lift maintenance Conservancy & cleaning works in common areas	6368 3100
Essential Maintenance Services Unit (EMSU) (24-hour service)	Lift failure and rescue Breakdown in electrical or water supply Other emergencies after office hours	1800 275 5555
Land Transport Authority (LTA) Online Contact Form URL: https://www.lta.gov.sg/feedback	Traffic lights Street lights Bus stops, road-side footpaths Underpass, bridges & overhead bridges	1800 225 5582
National Environment Agency (NEA) Online Feedback Form: www.nea.gov.sg/corporate-functions/feedback	Mosquitoes and rodents Pollution Cleaning of roads	Contact via Online Feedback Form: www.nea.gov.sg/corporate-functions/feedback
National Parks Board (NParks) Animal Feedback Form: https://www.nparks.gov.sg/avs/feedback Parks and Greenery Feedback Form: http://www.nparks.gov.sg/feedback OneService App: https://www.oneservice.gov.sg/	Animal welfare Animal nuisance Road-side trees, turf, landscape Regional parks & park connectors	1800 471 7300
Public Utilities Board (PUB) Email: PUB_One@pub.gov.sg	Water supply Drainage Used water (sewage)	1800 225 5782
SP Powergrid Email: sppgfeedback@singaporepower.com.sg	Electricity supply interruption Gas supply interruption	1800 778 8888 1800 752 1800
Housing Development Board	Nuisance within HDB unit Defects within HDB unit Pets within HDB unit	1800 225 5432
Housing Development Board	Reporting of illegal parking	1800 225 5432
Singapore Land Authority (SLA) Email: SLA_enquiry@sla.gov.sg	Maintenance of state land Maintenance of open fields for public use	1800 323 9829
Singapore Police Force Email: spf_feedback_unit@spf.gov.sg	Vandalism & mischief Suspicious characters loitering in vicinity Noise pollution after 10.30pm	Emergencies: 999 Police Hotline: 1800 255 0000 Woodlands NPC: 1800 767 9999 Sembawang NPC: 1800 554 9999
Community Mediation Centre Website: https://www.mlaw.gov.sg/content/cmc/en.html	Mediation Service for Neighbour Disputes: Noise nuisance Obstruction of common corridor Littering	1800 2255 529

Constituency Offices

Sembawang Community Club Website link: https://www.onepa.gov.sg/cc/sembawang-cc	6752 7212
ACE The Place Community Club Website link: https://www.onepa.gov.sg/cc/ace-the-place-cc	6891 3430
Canberra Community Club Website link: https://www.onepa.gov.sg/cc/canberra-cc	6755 6369
Woodlands Community Club Website link: https://www.onepa.gov.sg/cc/woodlands-cc	6362 8832
Woodlands Galaxy Community Club Website link: https://www.onepa.gov.sg/cc/woodlands-galaxy-cc	6366 2218

Sembawang Town Council manages and maintains the common property in the HDB estates in Sembawang GRC and Sembawang West SMC, which comprises Admiralty, Canberra, Naval Base, Sembawang Central, Sembawang West and Woodlands divisions.